• Sage The Tao of Loyalty Winning with Employees Sage The Tao of Loyalty Winning with Employees

Sage The Tao of Loyalty Winning with Employees

Product Code : 9780761935544

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Quick Overview

In today's business environment, people, rather than products, technology and processes, are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations.

This book begins by defining loyalty, the types of loyalty (emotional and behavioural) and how these can be measured and interpreted. The author discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield loyalty rankings. He goes on to discuss the elements that can be tweaked and managed and which impact on the loyalty scores of an employee.

This book concludes with the processes involved in building accountability in order to ensure that everyone in the organization is aligned to, and expends energy in, building employee loyalty.

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Brand / Publisher SAGE Publications India
Return Policy 15 Days
Edition 2015
ISBN 9780761935544
Author Ajit Rao
Language English
Subject Management
Pages 258
Binding Paperback


Brand Information

SAGE Publications India Pvt Ltd, founded in 1981, is a quality publisher of topical debates in all areas of the social sciences, as well as contemporary business books. SAGE India is known for its commitment to quality and innovation and is a leader in its chosen scholarly, educational, and professional market domain.

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